Office of Consumer Affairs
Welcome to the Office of Consumer Affairs. The office acts to protect the public from unlawful, unfair, and deceptive business practices. It takes action pursuant to the New Jersey State and Federal laws against businesses located in Union County. In accordance with the state’s Consumer Fraud Act, (N.J.S.A. 56:8-1 et seq.), and other consumer protection statues and regulations, our goal is to help protect consumers’ rights. We also intervene in the instance in which the rights of many consumers are at stake. If you believe that a business located in Union County has violated the your rights and the laws of the Consumer Fraud Act, filing a complaint with our office will start the process for our helping you to get to the facts of your concern and attempt to bring resolution to your complaint.
Our certified investigators are available to assist you by answering your questions, checking to see if we have complaints on file against a retailer you’re considering doing business with, and provide information regarding your rights as a consumer doing business with retailers in the County of Union.
We have a speaker’s bureau available to senior, civic, social, and community based organizations for the purpose of providing educational information so that consumers can become familiar with the laws and regulations that protect their consumer rights.