Consumer Affairs Complaint Form
Fields with a * are required fields
Step 1: Enter your Consumer Contact Information
Consumers Name *
Consumers Address Street *
Consumers Address City *
Consumers Address State *
Consumer Zip Code: *
Preferred Phone Number *
Secondary Phone Number
Your Email Address *
Step 2: Enter the Retailer/Business Information
If you are unsure of the required information below, please contact our office at 908-654-9840 Monday thru Friday between the hours 8a.m and 4p.m
Business Name *
Business Address Street *
Business Location *Berkeley HeightsClarkCranford Elizabeth FanwoodGarwoodHillsideKenilworthLindenMountainsideNew ProvidencePlainfieldRahwayRoselleRoselle ParkScotch PlainsSpringfieldSummitUnionWestfieldWinfieldOutside Union County
If the retailer or business is located in a different location outside Union County, please specify their city, state and zip code:
Business Phone *
Step 3: Provide the Nature of Complaint
After submitting this form, please send us all required supportive documents that support your claim. The confirmation page will include easy methods of sending the information to us.
Date of Transaction *
Amount of Money Involved *
Did You Complain to the Company * Yes No
If Yes, the Date You Complained
Check the resolution you desire below * Refund Exchange Repair Contract Rescission Other (explain below)
If other explain briefly below
Name of retail person you complained to *
Type a brief description of your complaint below *
Step 4: Agreement to Terms
By checking here
I certify that the information and statements made by me are true. Further, I authorize the Union County Office of Consumer Affairs to share my information with the Retailer/business, and, with other interested parties for the purpose of investigation, mediation and/or bringing to resolution said complaint.
Step 5: Send Copies of Supportive Documents
After submitting your complaint with the Union County Office of Consumer Affairs it will be assigned to an Investigator who will contact you if we need additional information.
Remember to send your copies of your supporting documents to the:
Union County Consumer Affairs 300 North Avenue East Westfield, NJ 07090
If you have any questions please call us at 908-654-9840. You can also scan and email copies of your supportive documents to consumercomplaintwebform@ucnj.org
Step 6: Print & Submit
Please click here to print for your own record and reference. After printing, click below to submit your claim.
You must agree to the terms in Step 4 to submit