The Division on Aging offers an Information and Assistance service aimed at providing individuals with access to pertinent information and support services tailored to their needs.
This service functions as a centralized resource hub for individuals seeking guidance, advice, and assistance in navigating various challenges or accessing essential services. This is achieved through the provision of accurate, up-to-date information on a wide range of topics, including but not limited to:
Social services: Information about available social welfare programs, such as housing assistance, food assistance, healthcare services, and financial aid programs.
Legal assistance: Referrals to legal aid organizations, and assistance in accessing legal resources for issues such as housing disputes, employment rights, immigration matters, and consumer rights.
Health and wellness: Information on healthcare resources, including health insurance options, PAAD, mental health services, and wellness initiatives.
Senior services: Support for older adults in accessing senior-specific services and programs, such as Medicare and Medicaid, retirement benefits, senior housing options, and community activities.
Caregiver resources: Information beneficial to caregivers to alleviate the stress oftentimes associated with caring for an older adult in the community, such as the JACC or Respite Caregiver program.
Community resources: Information on local community resources and organizations offering services such as transportation assistance, educational opportunities, and recreational programs.
Our trained staff work closely with individuals to assess their needs, provide personalized assistance, and connect them with relevant resources and services. This may involve conducting intake interviews, offering one-on-one consultations, facilitating referrals to partner organizations, and following up to ensure that individuals receive the assistance they require.
Call the Division on Aging today at 1-888-280-8226! We are available Monday through Friday from 8:30am to 4:30pm.