CHECK CASE STATUS OR APPLY ONLINE
MyNJHelps — Quick Guide
ALREADY HAVE A MyNJHelps ACCOUNT? Do not create another account. Select Login and use your existing username and password.
1. Create Your Account
1. Go to MyNJHelps
Select “Create New Account” at the top of the landing page.
2. Enter your information
Complete the Basic Information and Contact Information steps.
3. Add a personal email
This is optional, but strongly encouraged. Email can be used for case alerts and to help recover your account if you forget your password.
4. Finish account setup
Follow the confirmation instructions and return to the MyNJHelps landing page.
SAVE YOUR LOGIN INFORMATION
Keep your username and password in a safe, private place for future use.
2. Log In & Choose What You Need
Select “Login” at the top of the MyNJHelps landing page.
Once logged in, your Customer Portal dashboard will give you these options:
MANAGE PROFILE
Review or update your profile information.
CHECK CASE STATUS
View available information and updates about your existing case.
UPLOAD DOCUMENTS
Submit verification documents directly through your MyNJHelps account.
NEW APPLICATION
Start a new application for benefits.
LINK A CASE
Connect an existing case to your MyNJHelps account.
READY TO APPLY?
Select “New Application” from your dashboard to begin.
3. Quick Reminders
ONE ACCOUNT
If you already have a MyNJHelps account, use it. Do not create another.
USE EMAIL
A personal email is strongly encouraged for alerts and password recovery.
KEEP IT PRIVATE
Save your username and password and do not share your login information.
MyNJHelps can be used to apply online, access your account, check available case status information, and upload verification documents.