In 2004, a Presidential Executive Order was issued on Human Services Transportation Coordination requiring agencies to improve the coordination of federally supported transportation services for people who are transportation-disadvantaged, particularly persons with disabilities, persons with lower incomes, and older adults who rely on community transportation. Your participation in the enclosed survey is crucial information for updating our plan of action.
All organizations that receive federal and state funding, including casino funds, for transportation services are required to complete this survey to be eligible for future funding.
Please carefully follow the directions on this questionnaire. If you feel that you are not in the most appropriate position in your organization to complete this questionnaire, please forward this survey to the person(s) in the most appropriate position. Please see the following page for a list of definitions.
Fixed Route, Fixed Schedule Transportation Services: Transit service that operates over specified routes according to an established schedule. Passengers may board or be discharged at designated points along the route.
Modified Fixed Route, Modified Fixed Schedule Transportation Services: Transit service that operates over specified routes according to an established schedule with the driver permitted to deviate from the fixed route in order to pick up passengers. There are two types of modified route services, which include:
Route Deviation: The driver is permitted to deviate from the route but must return to the route at the point of demarcation.
Point Deviation: The only scheduled service is at certain designated time points. The driver may take any path to get from point to point to pick up other passengers as long as the scheduled time points are met.
Demand Responsive Transportation Service: A service characterized by flexible routes and time schedules. The pick-up and drop-off locations and the vehicle routes will vary depending on rider requests. Riders typically call or arrange service in advance.
Curb-to-Curb: Service is provided to the passenger’s particular origin or destination. The driver offers no assistance other than operating the wheelchair lift and tie down.
Door-to-Door: The driver escorts the passenger to or from the vehicle and the front entrance of the building.
Door-through-Door: The driver escorts the passenger to or from the vehicle and the front entrance of the building.
Coordinated Transportation Services: A cooperative arrangement between human services agencies and/or transportation providers to combine or consolidate some or all transportation functions or activities of different organizations, in order to improve the efficiency and effectiveness of an area’s transportation system. Many types and degrees of coordination exist, from vehicle sharing or the joint procurement of equipment or services to the performance of centralized administration and other fucntions by a single entity acting as a transportation broker. The intended result of coordination is lower costs for participating organizations through greater efficiency, which can mean better transportation services for the region.
One-Way Passenger Trips: A one way passenger trip consists of one person riding one way from an origin to a destination. Thus, a round trip by one person is considered as two “one way passenger trips”.
Vehicle Miles of Service: The total number of miles traveled by vehicles providing transportation service. For example, if three vehicles are used to provide transportation and they each travel 30,000 miles in a given year, there would be 90,000 vehicle miles of service provided.
Vehicle-Hours-of-Service: The total number of hours vehicles are used to provide transportation service. For example, if three vehicles are used to provide transportation and each is in operation for 40 hours per week, 52 weeks per year, there would be 6,240 vehicle hours of service provided.