Press Release

For Immediate Release: August 29, 2019

Cranford Fire and EMS Joins the Union County Regional Dispatch Center

The Union County Board of Chosen Freeholders is pleased to announce that the Union County Regional Dispatch Center will now handle fire and emergency medical service calls for the Township of Cranford, under a contract approved by the Freeholder Board during the regular meeting on August 22.

“The Union County Dispatch Center is a shared services program that benefits municipalities and residents by improving the efficiency of dispatch services and providing substantial savings,” said Freeholder Chair Bette Jane Kowalski. “Cranford joins a growing list of municipalities and agencies taking part in this service.”

The Union County Regional Dispatch Center is a state-of-the-art emergency dispatch facility located in the County’s Ralph Froehlich Public Safety Building, at 400 North Avenue East in Westfield.

The $1.2 million facility opened in 2012 and replaced a previous operation located at the same site, which handled calls only for Union County’s emergency services. The new Dispatch Center enables local governments and other entities to upgrade their emergency response as a shared service with Union County. 

In addition to providing emergency dispatch services for the Union County Police and other countywide first responders, the Dispatch Center serves a growing number of municipalities and other entities in the county including 911 calls for police, fire, and EMS.

“This collaboration will provide better service for our residents at a reduced cost, and is an excellent example of what can be achieved when Cranford and the Union County work together,” said Mayor of Cranford Patrick Giblin.

With the addition of Cranford, the Dispatch Center now serves 13 of Union County’s 21 municipalities and handles a total list of 24 first responder agencies.

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For all Union County programs and services visit ucnj.org, call the Public Info Line, 877-424-1234, email info@ucnj.org or use the online Contact Form.

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