Public Info

New 24-Hour Emergency Hotline for the Homeless in Union County

Union County, NJ — The Union County Board of Chosen Freeholders reminds residents seeking emergency shelter and other services that the new 24-Hour Homeless Emergency Response Hotline number is now 908-249-4815.

The new Hotline number took effect as of Tuesday, August 7. It is staffed and operated by Gateway Family YMCA as a program of the Union County Department of Human Services.

The Hotline is available 24 hours a day, seven days a week to assist Union County individuals and families.

“The Union County 24-Hour Homeless Emergency Response Hotline is a valuable resource for those in need of emergency housing and other vital services in times of struggle.” said Freeholder Chairman Sergio Granados. “If you are an individual or family challenged by homelessness, please reach out and call for assistance.”

The Hotline enables persons in need of assistance to connect with Gateway personnel, who may refer them to shelter on an emergency basis, or refer them to services that help prevent at-risk households from becoming homeless.

“It’s never too late to call for help. Gateway Family YMCA makes positive difference in our community by helping homeless and low-income households to achieve stable housing and self-sufficiency,” said Freeholder Vice Chairman Bette Jane Kowalski, who is the Board’s Liaison to the Union County Human Services Advisory Council.

The Union County Department of Human Services partners with community based social services agencies to connect residents with services, resources and assistance needed for health, well-being and economic opportunity.

Persons who are homeless or at risk of being homeless can call the 24-Hour Homeless Emergency Response Hotline at 908-249-4815.

For additional resources the Continuum of Care/Homeless Unit of the Union County Department of Human Services online at, or call 908-527-4861 or 908-527-4874. 


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