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Union County Announces New On-Demand Micro-Transit Pilot Program to Expand Transportation Access

The Union County Board of County Commissioners has approved a contract with River North Transit, LLC (Via), a leading provider of public mobility solutions, to launch a new on-demand micro-transit pilot program designed to expand transportation access and connectivity for Union County residents.

The one-year pilot program, beginning in Summer 2026, will introduce a flexible, technology-based public transportation service operating within a defined service zone centered around the intersection of State Route 28 and South Avenue (County Route 610). The service area will cover approximately a 1.5-mile radius and serve more than 35,000 residents.

“Union County continues to look for innovative ways to improve mobility, accessibility, and quality of life for our residents,” said Union County Commissioner Chair Joseph C. Bodek. “This pilot program will help us better understand how modern, on-demand transportation options can complement existing transit services while expanding access to jobs, healthcare, and other essential destinations for residents throughout the community.”

Micro-transit is an on-demand shared transportation service that uses technology and dynamic routing to connect riders to destinations more efficiently. Riders will be able to request trips through a mobile app, web portal, or telephone service, with the system assigning nearby virtual pickup and drop-off locations to help reduce wait times, minimize detours, and optimize routes.

The program is intended to help address transportation barriers related to employment, healthcare access, shopping, and first- and last-mile connections to existing public transportation services.

“I’m pleased to partner with the County to bring micro-transit services to Westfield,” said Westfield Mayor Jeremy Berman. “As we continue to pursue meaningful approaches to reducing traffic and bringing last-mile transit solutions to the community, I’m optimistic that this innovative pilot program will help make transportation more efficient for our residents.”

The County selected River North Transit (Via) through a competitive contracting process. Via currently operates micro-transit programs across New Jersey and recently completed its three millionth micro-transit trip statewide. The company partners with municipalities and transit agencies nationwide to provide technology-enabled public mobility services.

Under the agreement, Via will provide a turnkey transportation solution that includes vehicles, drivers, scheduling technology, customer service, maintenance, community engagement, and performance reporting. The service will operate at minimum Monday through Friday from 7:00 a.m. to 7:00 p.m. and will be accessible to riders with disabilities in compliance with ADA requirements.

County officials noted the pilot program will also allow Union County to evaluate future transportation opportunities and identify additional ways to improve local transit connectivity and accessibility.

More information regarding the program, including launch details, service hours, and rider information, will be announced prior to the official rollout later this summer.