Public Info

Berkeley Heights Joins the Union County Regional Dispatch Center

The Union County Board of Chosen Freeholders is pleased to announce that the Union County Regional Dispatch Center will now manage police, fire, and emergency medical service calls for the Township of Berkeley Heights, under a contract approved by the Freeholder Board during the regular meeting on December 19.

“This shared services program improves the efficiency of dispatch services while providing substantial savings for municipal governments,” said Freeholder Chair Bette Jane Kowalski. “The Union County Dispatch Center is a perfect example of municipal and county government coming together for the benefit of residents.”

The Union County Regional Dispatch Center is a state-of-the-art emergency dispatch facility located in the County’s Ralph Froehlich Public Safety Building, at 400 North Avenue East in Westfield.

“We are confident that Union County can provide these services to our residents at the quality and efficiency they deserve,” said Berkeley Heights Mayor Angie Devanney. “The technology at the County dispatch center is top notch, and the rapid response offers us the assurance that this is the right move for Berkeley Heights.”

The $1.2 million facility opened in 2012 and replaced a previous operation located at the same site, which handled calls only for Union County’s emergency services. The Dispatch Center enables local governments and other entities to upgrade their emergency response as a shared service with Union County. 

In addition to providing emergency dispatch services for the Union County Police and other countywide first responders, the Dispatch Center serves a growing number of municipalities and other entities in the county including 911 calls for police, fire, and EMS.

With the addition of Berkeley Heights, the Dispatch Center now serves 14 of Union County’s 21 municipalities and handles a total list of 27 first responder agencies.

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